DTS Status: Downtime Scheduled for June 14, 2013

(Updated June 5, 2013) DTS downtime is currently scheduled for six (6) hours on June 14, 2013 starting at 2300.

Release Information
DTS FY13 Maintenance Release 3, version 1.7.3.18 is currently scheduled to be implemented (soft launch) across DTS sites from June 14, 2013 to June 21, 2013. This release implements DoDI 1000.30- Reduction of Social Security Number (SSN) Use Within DoD, removes the EDIT ALL button from the Per Diem Entitlements Screen, and resolves several System Problem Reports (SPRs). For more information and a list of SPRs resolved with this release go to http://www.defensetravel.dod.mil/DT SOutreach/June2013- FY13SoftwareMaintenanceReleaseFINAL.pdf

System Problem Report Listing Available
For a current list of System Problem Reports (SPRs) and associated workaround information, see the SIM in Passport. If you do not have access to SIM and would like workaround information, create a TAC ticket requesting access to SIM account. To access the tool, you must have a TraX account.


Report Issues to the Travel Assistance Center
Users that may continue to experience issues with the system should contact the Travel Assistance Center (TAC). The TAC can be reached by submitting a help ticket online through the "Tickets" section of TraX ( www. defensetravel.dod.mil/Passport ) or by calling 1-888-Help1Go. If calling from overseas, use DSN to dial directly.

Travel Assistance Center Outreach Calls

The TAC offers outreach calls the second and fourth Tuesdays of the month. Please visit the announcement section of TraX (www.defensetravel.dod.mil/Passport ) for the current schedule.
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